Creating an Inbox for My Mind
Specifically, stress is often generated when we are constantly remembering everything we need to do. These “open loops” are constantly coming to mind because our mental system is also concerned that we may forget. If we have an effective system, that we believe in, where we can
Read MoreReal Life Examples of Great Customer Service
In 2006 I read Raving Fans: A Revolutionary Approach To Customer Service and it changed forever the way I think of quality customer service. I've been reflecting recently on some real life examples of customer service. Here they are:
Read MoreThe 3 Ways Websites and Blogs Make Money
If you recently started a blog or have a website you may be looking for creative ways to generate revenue. As I considered all the various ways to generate revenue online I was able to boil it down to just three generic methods. As you review the concepts and some of the specific examples, consider how
Read MoreGOMO: A New Mobile Initiative From Google
Google has launched www.howtogomo.com to help users understand the key components in launching a mobile website. There is a lot of helpful resources you can read to help you understand why and how you can go mobile. My favorite feature is the mobile simulator. Unless you
Read More7 Habits of Highly Successful Sales People
The outline below is an adaptation of Stephen R. Covey's 7 Habits of Highly Effective People as it may apply to media sales. Use this outline and adapt it for your industry and business.
Read MoreGoogle Webmaster Tools & XML Sitemaps Tutorial
When you first build a site you need to submit it to Google so that it can be indexed. Google can more easily index your site if you have a sitemap. Since the recording of this video several years ago, Google has created a robust and helpful dashboard of tools called Google Webmaster Tools. Check it out.
Read MoreWhat is a Computer Browser? How Does it Work?
In my series of Internet Basics I'd like to add this great tutorial video from Google that explains browsers.
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